Blue Sky Lettings offer a worldwide selection of self-catering accommodation

Mallorca

How can I pay and when will my balance be due?

Provided you have booked the dates you require via our calendar then all you need to do is follow the payment structure and you can pay with your credit card, firstly a deposit and then the final balance nearer the date of departure. You will also be asked to pay a refundable breakage deposit.

Are there towels and linen provided in the villa?

All bedroom and bathroom linen is provided. You will need to take your own beach towels to use around the pool and beach.

How many beds and bedrooms are there?

There are two bedrooms, the main bedroom has a double bed and a seperate single bed and the second bedroom has twin beds. There is also another bed on the large landing area, so a total of 6 people can sleep on beds. We have also provided a cot and high chair for our younger guest.

Is there a maid service?

Yes, usually one service a week.

Is there a TV?

There is a large flat screen Internet TV which picks up UK Films, music, radio and TV channels. and remove the ps1 games, video machine and tapes bit

Where do we pick up the keys?

Your villa key is in an outside key safe and you will be given the combination after your final payment.

Can we get into the villa before 3 o’clock on arrival?

The official time for entry to your villa is 3pm. If you arrive before 3pm, and the villa is empty and has been cleaned, you will be able to gain access. Otherwise, you are welcome to use the pool/sunbed facilities.

Can we stay in the villa later than the confirmed vacating time of 10am?

Please ask at the time of booking. It might be that they are able to delay cleaning the villa, particularly if no-one is staying the night you leave. Even if you have to vacate the villa by10am, a poolside room is available for your suitcases.

Does the villa have a safe?

Yes, there is a small safe for passports and other valuables. The safe key is attached to your front door key, therefore for your piece of mind it is advisable to lock your villa and keep the key with you at all times.

What other facilities are available in the villa?

The kitchen has cooking facilities and utensils, including a cooker, toaster, kettle, fridge-freezer and microwave. There is also an iron and ironing board, a washing machine and clothes line with pegs, and outside tables and chairs.

Can you drink the water from the taps?

The water is okay for cleaning your teeth or for making tea or coffee, but we would recommend bottled water for drinking. The water in restaurants is always bottled and the ice in drinks is okay.

What type of adaptor do I need for the electrics?

The electrics in the villa are Spanish and most sockets require the two round pin type adaptors. We have provided some adaptors for your use, but extra ones can be taken with you or bought locally at any supermarket.

What shops and services are nearby?

Cala San Vicente is a small village, and nowhere is more than 15 minutes walk away. There are several small supermarkets, a dozen or so restaurants, some beach bars and cafes, a newsagent selling (that day’s) English papers, a mini golf course, and other retail holiday outlets. Larger supermarkets and local markets are available just out side Cala San Vicente, in nearby Pollensa and Puerto Pollensa.

What is a welcome pack and what is in it?

If you wish, we can arrange for the delivery of some basic essentials which usually include tea, coffee, water, juice, milk, bread and jam. Don’t rely on the pack to feed you for days it is only intended to last until the local shops open! There are several sizes of welcome pack, averaging about 40 euros. For your Information, we would only really recommend a welcome pack if you are arriving late in the evening.

What size is the pool?

The pool measures 15m x 7m. A small partition exists to segregate part of the shallow end from the deep end, for the safety of younger children.

How do we get from the airport to the villa?

We can help arrange transfers to and from the airport, using the ‘Resort Hoppa’ service. Please ask when making your booking.

What are the driving licence requirements in Mallorca?

Standard UK driving licences are fine. You do not require the new typewith photo ID at this stage.

Please feel free to e mail us if you have any further questions and we will try and help.

adrian@blueskylettings